Privacy Policy
Your privacy is important to GoalXG ("GoalXG," "we," "us"). This Privacy Policy describes the information practices for all GoalXG websites, software applications, and services (collectively, the "GoalXG Sites"), including what types of information are gathered and tracked, how the information is used, and with whom the information is shared. This statement also applies to your other interactions with GoalXG, such as when you sign up for a newsletter, purchase products or services, or provide information to us at an event.
By visiting the GoalXG Sites or submitting your Personal Information to us by any means, you are giving your consent to our collection, use and disclosure of your Personal Information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please exit our Sites and do not provide Personal Information to us.
1. About This Service
GoalXG is an AI-powered sports analytics and predictive intelligence platform. We provide statistical models, predictions, probabilities, and analysis relating to sporting events for informational and entertainment purposes only. We do not guarantee sports outcomes, and our Services should not be treated as financial, gambling, betting, or legal advice. The Services are intended only for individuals who are 18 years of age or older.
2. Information We Collect
This Privacy Policy applies to all information collected by or submitted to GoalXG and third parties acting on its behalf. "Personal Information" is data that can reasonably be used to identify, relate to, or describe an individual, such as your name, email address, physical address, phone number(s), and payment card information. You do not need to provide us Personal Information to simply browse our Site.
We may collect Personal Information when:
- You make purchases of products or services, including subscriptions and free trials;
- You create a user account, or sign in using a third-party provider such as Google;
- You connect a messaging service, such as Telegram, to receive picks and alerts;
- You request support for a GoalXG product or service;
- You request information or materials, or subscribe to a newsletter;
- You participate in surveys, evaluations, promotions, contests, or giveaways;
- You submit a question or comment to us.
The types of Personal Information collected may include (but are not limited to):
- Your first and last name;
- Your billing or other physical address;
- Your email address;
- Your telephone number, where you choose to provide one for account security;
- Your Telegram username or account identifier, where you choose to connect Telegram;
- Your payment card information, processed by our payment provider;
- Your account credentials, including username and password;
- Your preferences within the service, such as the sports, leagues, models, and alert settings you select, and the games you star;
- Any other identifier that permits GoalXG to make physical or online contact with you.
Information collected automatically
Usage Information. Our Site collects usage data, such as the source address from which a page request originates (your IP address, domain name, type of computer), date and time of the page request, the referring website (if any), and other parameters in the URL. We use this data to better understand Site usage in the aggregate. This information is stored in log files and is used for aggregated and statistical reporting.
Location Information. We collect and process general information about the location of the device from which you are accessing the Site (approximate geographic location inferred from an IP address).
Cookies and Browser Information. GoalXG may use cookies for a variety of purposes. A cookie is a token of information that our Site may provide to your browser while you are at the Site. We use cookies to keep you signed in, to remember your preferences (such as your odds format and language), to better understand Site usage in the aggregate, and to simplify data entry on some of our forms.
If you simply want to browse, you do not have to accept cookies from the Site. However, if you wish to register and sign in and you have modified your browser settings not to accept cookies, you will need to reset your browser to accept the cookies that we send it.
Web Beacons. We may use web beacons (also called "web bugs" or "clear GIFs") on our Site or in email messages for purposes including traffic reporting, unique visitor counts, email auditing and reporting, and personalization.
IP Addresses and Log Files. We may keep track of IP addresses to troubleshoot technical concerns and to maintain the safety and security of our Site, such as fraud protection and risk reduction. We may also use IP addresses to analyze trends, administer the Site, and gather demographic information for aggregate use.
3. Information Use and Sharing
GoalXG may use the information collected from you for the following purposes:
- To provide and improve our products and services to you;
- To deliver the picks, alerts, and notifications you have requested, including via Telegram;
- To personalize your experience on the GoalXG Sites;
- To contact you about GoalXG products or services, including updates or new offerings;
- To process transactions, manage subscriptions and trials, and fulfill orders;
- To administer surveys, promotions, contests, or other Site features;
- To provide customer support and respond to your inquiries;
- To detect, prevent, and address fraud, abuse, and security issues;
- To comply with applicable laws, regulations, or legal process.
GoalXG will not sell, rent, or lease your Personal Information to others.
GoalXG may share your Personal Information with third-party service providers that help us operate our business, such as website hosting, data analysis, payment processing, and customer service. We will only share your Personal Information with these service providers to the extent necessary for them to perform their functions, and we require that they protect your Personal Information in accordance with this Privacy Policy and applicable law.
Where you choose to connect a messaging service such as Telegram, information necessary to deliver your picks and alerts is transmitted to that service. Your use of Telegram is governed by Telegram's own privacy policy, which we do not control.
We may share information about your usage and consumption of purchased content with payment partners (such as Apple, Google, and Stripe) as part of our efforts to manage purchases and assist in related processes. Such data sharing is conducted in compliance with those third parties' policies and only as necessary to process your requests.
GoalXG may also disclose your Personal Information if we believe in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to lawful requests from public authorities; (b) protect or defend the rights or property of GoalXG or users of our Sites; (c) protect the personal safety of GoalXG employees, users of our Sites, or the public; or (d) as otherwise required or permitted by law.
4. Your Choices and Rights
You have choices regarding the Personal Information you provide to GoalXG. You can choose not to provide certain Personal Information, but that may limit your ability to use certain features of the GoalXG Sites or to request certain services or products.
You can opt out of receiving promotional emails by following the opt-out instructions provided in those emails. You can change or disable the picks and alerts sent to you at any time in your account settings, and you can disconnect Telegram at any time. Please note that even if you opt out of promotional messages, we may still need to contact you with important information about your account or transactions.
Subject to applicable law, you have the right to access, correct, update, or delete your Personal Information, to object to or restrict certain processing, and to receive your Personal Information in a machine-readable format. To exercise any of these rights, email info@goalxg.ai.
5. How to Access or Correct Personal Information
Email newsletters. Should your email address change, you may manage your subscription by unsubscribing from our newsletter and re-subscribing with your new email address.
Your account. You may review and update your account information, communication preferences, connected services, and payment method at any time in Settings.
Generally. At any time, you may update your information, or request that we delete it, by emailing us at info@goalxg.ai.
6. How We Verify Requests
To protect your account, we will verify your identity before acting on any request regarding your Personal Information — typically by asking you to respond from the email address associated with your account, and to confirm information we already hold. We will respond within a reasonable period consistent with applicable law.
7. Links to Other Sites
The GoalXG Sites may provide links to third-party websites, including those of our partners, data providers, and sportsbooks. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information. We are not responsible for the privacy practices of those sites.
8. Safeguarding Your Personal Information
We recognize industry standards and employ security safeguards designed to protect your Personal Information from unauthorized access and misuse.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to the Site. Any transmission of information, including Personal Information, is at your own risk.
If a password is used to help protect your account and Personal Information, it is your responsibility to keep your password confidential. Do not share it with anyone. If you are sharing a computer, always log out before leaving the service.
9. Retention
We retain Personal Information for as long as your account is active and for as long as needed to provide the service, and thereafter only as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
10. Changes and Updates
This Privacy Policy may be revised periodically, and this will be reflected by the "Last updated" date above. Please revisit this page to stay aware of any changes. If a revision to this Privacy Policy is material, based on our sole discretion, we will notify you by contacting you through the email address associated with your account.
11. Notice to Children Under the Age of 18
THE SITE IS INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION TO GOALXG. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THE INFORMATION. BY USING THIS SITE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE.
12. How to Contact Us
Please contact us with any questions or comments about this Privacy Policy by emailing info@goalxg.ai.